A new home is the greatest (and most exciting) purchase you will ever make — which is why you should have this investment protected. This is where your warranty comes in. A warranty is a contract between a homeowner and a home warranty company that provides repair and replacement service on a home's major components for a limited time. With a reliable warranty, you will carry peace of mind with you through all of life’s moments, from the highs and lows and everything in between.Your New Home Warranty
When you reach the milestone of buying a new home, it is important to become familiar with the ins and outs of the warranty provided. This way, you will feel confident about what’s to come and what you can expect down the line. It is especially helpful to have all of the warranty information clearly laid out for you, so you can use it as a resource whenever you need.
An overview of our warranty program can be found here to answer any questions, especially if this is your first time buying a home. We know how overwhelming this process can be and we want to make it as simple and digestible as possible!
You most likely have questions about your warranty (and that is completely okay)! After all, there is a lot of information to sort through. No matter your question, our team is always here to help you with whatever you need. Below are a few of the most frequently asked questions about our warranty:
Question: Are my appliances covered by HistoryMaker Homes?
Answer: The appliances in your home are covered by the manufacturer. It is the homeowner’s responsibility to contact the manufacturer and schedule service appointments. We recommend that the appliance manuals be filed with the home warranty paperwork in case there are questions regarding appliance operation. Remember to register all appliances with the manufacturer.
Question: Why are the nails coming out of the drywall?
Answer: Occasionally the nails in the drywall will become loose from the stud they are attached to. As they loosen, the compound that covers the nails begins to “pop out” creating a bulge along the drywall seam. This is a simple repair that HMH will service for the first year of the warranty. Afterwards, it will be the homeowner's responsibility as a part of regular home maintenance.
Question: Is my HVAC unit still covered after the 2 year warranty with HistoryMaker is expired?
Answer: The warranty on the HVAC is provided by the manufacturer and is usually for 5 years. This manufacturer’s warranty can be extended to 10 years if the homeowner registers the HVAC unit within 90 days of closing on their home. The manufacturer’s warranty covers parts but not service and labor. Within the first 2 years of homeownership, HistoryMaker Homes will coordinate service repairs with the HVAC contractor for any mechanical malfunction of the HVAC system. This does not include normal maintenance of the unit. Air filters are to be changed by the homeowner as well as maintenance of the A/C drain lines.Regular Home Maintenance
When you buy a new home, you can expect some level of home maintenance on a regular basis. This is to ensure that the components of your home remain in top condition. A great way to keep track of everything that needs monitoring (so that you do not run into any problems) is to create a schedule for home maintenance.
For example, the caulking around the windows in your home should be checked semi-annually for cracks and/or shrinkage, then re-caulked if needed. Completing this task will help prevent leaks when it rains, as well as maintain the energy efficiency of your home. Take a look at a sample home maintenance checklist!Once you move into your new home in Dallas, you should be able to enjoy all of the special moments without a worry. With a reliable warranty, you and your family can be sure that you are protected, so you can spend your time doing the things you love. Your happiest moments are just ahead!
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