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A Great Place to Work!
As a company that’s been around since 1949, we’ve spent a lot of time pouring over blueprints, measurements, and contracts. We’ve also spent a lot of time making sure HistoryMaker Homes is a great place to work. Our core values guide every decision we make and every interaction we have inside and outside the company. Most importantly, these values guide our success.
Christ-Centered Heartbeat: We are driven to conduct business with honesty and integrity, just as we would want as customers ourselves.
High Performance: We work together to achieve audacious goals and celebrate our wins together. We believe high-impact outcomes are driven by a culture that is built on respect and trust, and transparency.
Consistent and Predictable Results: We create all-around accountability by using time and resources consistently, predictably, and efficiently to achieve the best possible outcome.
Focusing on and Listening to the Customer: Whether you are a part of our team or our customer, we value what you value. We’re committed to listening to your needs and concerns and working together to deliver high-quality homes.
Summary:
GENERAL DESCRIPTION/PURPOSE
The primary responsibility of a Sales Counselor is to facilitate the sale of new homes, using a structured sales process. HMH must be represented with professionalism, and have our mission and values incorporated into all aspects of the Sales Counselor’s responsibilities.
Posted Date:
3/5/2020
Job Location:
Dallas/Fort Worth, TX
Position Type:
Full-time
Division:
Home Building
Description:
COMPANY GENERAL POLICY AND PROCEDURE
- The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The competence of the employee in performing his or her job duties will be demonstrated, maintained, and improved on an ongoing basis.
- The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position.
- Each team member is expected to be in compliance with policies in the employee handbook (located on our company/PEO website).
JOB RESPONSIBILITIES (include the following, and other duties may be assigned)
- Meet monthly sales budget, set per community based on traffic, etc.
- Greet customers and present the HMH G.U.E.S.T.S. sales process. Register 100% of prospects.
- Represent HMH with professionalism, and incorporate our mission and values into all aspects of responsibilities.
- Maintain models and sales offices to HMH standards, and report on same.
- Complete follow-up calls and letters per the criteria for CFT.
- Pre-qualify buyers before writing a purchase agreement.
- Prepare and complete (with accuracy) the contract and documents and turn in for review within 24 hours.
- Assist in scheduling the loan application and follow-up with buyer’s responsibilities for gaining loan approval.
- Schedule buyer appointments, and uphold the integrity of the contract by holding the buyer accountable for all deadlines and process dates.
- Report community competition information and count signs on the sign route on a monthly basis, or as requested by manager.
- Weekly and monthly realtor follow-up calls and visits.
COMPETENCIES
- Bachelor’s degree (B.A.) from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience. Previous sales experience ideal.
- Valid Texas Driver’s License, Personal Insurance Liability Policy with Limits of 100/100/100. Must pass yearly DMV background check and provide renewal auto insurance certificate.
- Sales Counselors’ duties will be performed in HMH communities at models and sales centers. The position requires regular visits to homes under construction to present to prospects. Sales Counselors work a 5-day per week schedule, to be determined by the Regional Sales Manager. Attendance is required for sales meetings and training meetings. Holiday, personal, vacation and sick days are posted in the HMH employee handbook (specific to Sales Counselors).
- Microsoft Word 2013 Level 1; Microsoft Excel 2013 Level 1; Microsoft Outlook 2013 Level 1; Microsoft Power Point 2013 Level 1
- Accountability
- Collaboration/Team Work
- Communications
- Continuous Learning and Self Development
- Customer Service
- Embraces Differences
- Initiative
- Problem Solving with Results-Driven Mindset
- Professional Integrity
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Summary:
GENERAL DESCRIPTION/PURPOSE
The primary responsibility of a Sales Counselor is to facilitate the sale of new homes, using a structured sales process. HMH must be represented with professionalism, and have our mission and values incorporated into all aspects of the Sales Counselor’s responsibilities.
Posted Date:
4/6/2020
Job Location:
Grapevine, TX / Home
Position Type:
Full-Time / Part-Time
Division:
Home Building
Description:
Provide direct telemarketing for customer leads that are registered in our system and other sources. Compiles data and information from leads into our data system and solicits appointments in our communities. This role requires work at the company Support Center and at home. Must possess excellent verbal engagement skills and the ability to convert conversations into virtual or in person appointments.
COMPANY GENERAL POLICY AND PROCEDURE
- The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The competence of the employee in performing his or her job duties will be demonstrated, maintained, and improved on an ongoing basis.
- The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position.
- Each team member is expected to be in compliance with policies in the employee handbook (located on our company/PEO website).
JOB RESPONSIBILITIES (include the following, and other duties may be assigned)
- Meet monthly sales budget, set per community based on traffic, etc.
- Answer the New Home Consultant telephone lines
- Call leads to set appointment times – In Person/Virtual appointments/Tours
- Organizes and places multiple calls within the established hours; maintains accurate records of calls placed and results of calls. Initiate workflows for specific Prospect needs.
- Maintains daily follow-Up and productivity goals, as provided by management
- Prepares routine activity reports as required
- Email/Text brochures and information for New Home Consultant Follow-up/Workflow
- Attend community events as needed/requested to obtain leads and set appointments
- Effectively communicate HistoryMaker Homes guiding principles and values
- Follows hourly lead system set forth by management to ensure all leads are assigned to every member of the New Home Consultant Team. See New Home Consultant Schedule
- And other duties as assigned
COMPETENCIES
- Bachelor’s degree (B.A.) from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience. Previous sales experience ideal.
- Valid Texas Driver’s License, Personal Insurance Liability Policy with Limits of 100/100/100. Must pass yearly DMV background check and provide renewal auto insurance certificate.
- Sales Counselors’ duties will be performed in HMH communities at models and sales centers. The position requires regular visits to homes under construction to present to prospects. Sales Counselors work a 5-day per week schedule, to be determined by the Regional Sales Manager. Attendance is required for sales meetings and training meetings. Holiday, personal, vacation and sick days are posted in the HMH employee handbook (specific to Sales Counselors).
- Microsoft Word 2013 Level 1; Microsoft Excel 2013 Level 1; Microsoft Outlook 2013 Level 1; Microsoft Power Point 2013 Level 1
- Accountability
- Collaboration/Team Work
- Communications
- Continuous Learning and Self Development
- Customer Service
- Embraces Differences
- Initiative
- Problem Solving with Results-Driven Mindset
- Professional Integrity
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Disclaimer
HistoryMaker Homes is an Equal Opportunity Employer: It is the policy of HistoryMaker Homes to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran, recently separated or other covered veteran, or any other characteristic protected by federal, state or local law. In addition, HistoryMaker Homes will provide reasonable accommodations for qualified individuals with disabilities.
What Our
Homeowners
Are Saying
I enjoyed the ability to come and watch the building process. Picking out the things for the house in showroom was fun as well.
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