Let's face it, things feel pretty confusing and out of the norm right now. Whether you're one of our existing customers whose home we're building, one of our homeowners, or still searching for your new home, we wanted to help you better understand the steps we're taking to keep your health and safety - as well as that of our team - a top priority while we continue to build homes.
Click the video to the right to hear the latest from our CEO, Nelson Mitchell, and bookmark this page for updates.
In April, Texas Governor Greg Abbott announced plans to begin reopening businesses and working towards restarting our economy amid the COVID-19 pandemic. HistoryMaker Homes has been deemed an essential business since the beginning of the COVID-19 crisis. We immediately implemented measures to continue working with our customers safely by working through private appointments and virtual meetings.
As our great state takes on the first of a multi-phased approach to getting back to normal, we think it’s important to adjust our policies to become even more accessible to you. Starting May 1, our doors are open to you with a few procedures in place to continue keeping you and our teams safe.
Yes, our model homes and sales centers are open! We’re taking necessary precautions to keep you safe with the following initiatives:
If you’d like to schedule an in-person tour, we are here and happy to give you a safe and personalized experience.
But if shopping from the couch is more your thing, there is no need to leave your home. We are also offering scheduled one-on-one video tours! We can walk you through our models and answer all of your questions virtually.
We're available by phone, live chat, virtual tours, video calls, email, and more to meet your needs, provide resources, and ease your concerns. Construction is in progress on existing homes and we're available for private and virtual tours of models and homes.
We understand you may have made a goal to be in a new home by the end of 2020. HistoryMaker Homes is committed to helping you still make that happen. We're continuing to build and close homes. Our construction team continues to be onsite and managing the construction of homes daily.
Now more than ever, we know communication is also essential. If you are currently building with us, we are committed to keeping you informed of the progress on your home weekly. If you have any questions or concerns, please reach out to your sales counselor and field manager. We're on this journey with you and here to help answer any questions you may have.
We continue to encourage virtual showroom appointments with our design consultants to choose options for your home.
We will be offering in-person appointments starting Monday, May 11, 2020. If you prefer to meet in person, the following guidelines will apply:
Our emergency line is still available for after-hours warranty issues. Please call 817.849.5211.
At HistoryMaker Homes, we believe in the value each Realtor brings to the home buying process. We know how hard you work to provide your clients with an experience that creates loyalty and grows your business. Register your clients with us and schedule a private or virtual tour for your clients. Even if you’re not there, we’ll honor your commission.
The staff were extremely service minded, did what they promised and when they promised to do it